What is Trendyol.ca?

Trendyol.ca is a leading e-commerce platform that offers a wide range of products from fashion and beauty to electronics and home essentials. We connect customers with various brands and sellers, providing a convenient and secure online shopping experience.

How can I place an order?

To place an order, follow these steps:

  • Browse through our products and add items to your cart.
  • Go to your cart and review your items.
  • Click "Proceed to Checkout" and provide your shipping and payment information.
  • Review your order details and confirm the purchase.
How can I track my order?

After placing an order, you'll receive an order confirmation email with a tracking link. You can also log in to your Trendyol.ca account and go to the "My Orders" section to track the status of your order in real-time.

How can I contact customer support?

If you have any questions or concerns, our customer support team is here to help. You can reach out to us through the "Contact Us" page on our website, or you can find our customer service hotline for assistance.

How do I create an account on Trendyol.ca?

Creating an account on Trendyol.ca is simple. Just click on the "Sign Up" button at the top of the page and follow the instructions to provide your details. You can also sign up using your Google or Facebook account for quicker access.

What payment methods do you accept?

We accept a variety of payment methods, including credit and debit cards, Trendyol.ca Wallet, and online payment platforms like PayPal. Make sure to select your preferred method during the checkout process.

What is the return and exchange policy?

We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within 15 days of receiving the item. Simply log in to your account, go to the "Returns" section, and follow the instructions.

Do you offer international shipping?

Currently, we primarily offer shipping within Canada. However, we are continuously working to expand our shipping options to serve customers around the world.

How can I sell my products on Trendyol.ca?

If you're a seller interested in joining our platform, you can apply through the "Sell on Trendyol.ca" section. Our team will review your application, and if approved, we'll guide you through the onboarding process.