Welcome to the Trendyol.ca Privacy Policy page. We value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using Trendyol.ca, you consent to the practices described in this policy.

Information We Collect:

We collect various types of information to provide you with the best shopping experience and improve our services:

  1. Personal Information: This includes your name, contact details, shipping address, and payment information.

  2. Usage Data: We collect data about how you interact with our website, including your browsing history, viewed products, and device information.

  3. Communication: If you contact our customer support or participate in surveys, contests, or promotions, we may collect information related to those interactions.

How We Use Your Information:

We use your personal information to:

  1. Process Orders: To fulfill your orders, provide shipping updates, and ensure a seamless shopping experience.

  2. Improve Services: To analyze usage patterns, gather insights, and enhance our website and offerings.

  3. Customer Support: To respond to your inquiries, resolve issues, and provide assistance.

  4. Marketing: To send you relevant promotions, offers, and newsletters (you can opt-out at any time).

  5. Legal Obligations: To comply with legal requirements and protect our rights, users, and security.

Information Sharing:

We may share your information with:

  1. Service Providers: Third-party partners who help us deliver our services, such as payment processors and shipping companies.

  2. Legal Entities: When required by law, or to respond to legal requests and protect our rights.

  3. Affiliates: Companies within our corporate family that follow similar privacy practices.

Your Choices:

You have control over your personal information:

  1. Account Settings: You can access and update your account information at any time.

  2. Communication Preferences: You can manage your subscription preferences for marketing communications.

  3. Cookies: You can manage your cookie preferences through your browser settings.

Data Security:

We employ strict security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy:

Trendyol.ca is not intended for children under 13. We do not knowingly collect personal information from individuals under this age without parental consent.

Changes to this Policy:

We may update this policy from time to time. Any changes will be posted on our website, and the updated version will apply to your continued use of Trendyol.ca.

Contact Us:

If you have questions about our privacy practices or wish to exercise your rights regarding your personal information, please reach out to our Privacy Team through the contact information provided in the "Contact Us" section of our website.

Thank you for trusting Trendyol.ca with your shopping needs. Your privacy is essential to us, and we're committed to safeguarding your personal information.